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Privacy policy
This privacy policy describes the personal data that are collected or generated (processed), when you use the website www.signorinitartufi.com . It also explains how your personal data is used, shared and protected. The choices you have regarding your personal data and how you can contact us.
What personal data do we collect and when?
We ask you to provide us with certain personal data in order to supply you with the products or services you request. This is the case, for example, when you make purchases, contact our customer service department, ask to receive communications, create an account, take part in our events, or when you use our site.
This personal data includes your :
- Contact details, including name, e-mail, telephone number and delivery and billing address;
- User and account information, including your username, password and unique user ID;
- Personal data, city, and purchase history;
- Payment or credit card information;
- Personal preferences, including your wish list, marketing and cookie preferences.
When you interact with our site, certain data is automatically collected from your device or web browser. More information on these practices is provided in the "Cookies and beacons" section below. This data includes:
- Device ID, call status, network access, storage and battery information ;
- cookies, IP addresses, referrer headers, data identifying your web browser and its version, and web beacons.
Tools for managing the personal data we collect
When you use our site, we will provide you with the required information in a timely manner or obtain your consent for certain uses. For example, we will collect your consent to use your location or send you notifications.
In many cases, your web browser or mobile device will provide additional tools to allow you to control how your device collects or shares certain categories of personal data. For example, your mobile device or web browser may contain tools that allow you to manage the use of cookies or the sharing of your location. We encourage you to familiarize yourself with the tools available on your devices and to use them.
Why and how do we use your personal data?
We use your personal data for the following purposes:
To provide the site features and services you request
If you use our site, we will use your personal data to provide you with the product or service you have requested. For example, if you make a purchase from www.signorinitartufi.com, we will use the contact details you provide to communicate with you about the purchase. If you contact our customer service department, we will use information about you, such as delivery or payment information or information about the product you purchased, to help resolve your problem or answer your question.
To provide information about our products, services, events and for other promotional purposes
If you consent, we will send you marketing communications and news aboutSignoriniTARTUFI products, services, events and other promotions. You may unsubscribe at any time after giving your consent.
If you are a currentSignoriniTARTUFI customer (for example, if you have placed an order with us), we may use the contact information you have provided to send you marketing communications about similarSignoriniTARTUFI products or services, where permitted by applicable law (unless you have opted out). In other cases, we may ask for your consent to send you marketing communications. We may use the information you provide, together with information from otherSignoriniTARTUFI products or services;
- Site usage,
- Visits to or purchases fromSignoriniTARTUFI ephemeral boutiques
To send you personalized communications about products and services that may be of interest to you.
To operate, improve and maintain our business, products and services
We use the personal data you provide to operate our business. For example, when you make a purchase, we use this information for accounting, auditing and other internal purposes. We may use personal data about how you use our products and services to improve your user experience, to enable us to detect technical or service problems and to administer our site.
To protect our rights, property and those of others, and to ensure our safety and that of others
We may also use your personal data relating to your use of our site to prevent or detect fraud, abuse, misuse, violations of our Terms of Use, and to comply with court orders, government requests or the law.
For research and analysis purposes
We use data about how our visitors use our site to understand consumer behavior and preferences. For example, we may use information about how visitors to www.signorinitartufi.com search for and find products on this site to understand how best to organize and display our products in theSignoriniTARTUFI ephemeral boutique showcase.
Other purposes
We may also use your personal data for other purposes; in such cases, we will provide you with specific information at the time of collection and seek your consent where necessary.
Legal basis
We have different legal bases for processing your personal data, depending on how you interact with our site.
- When you purchaseSignoriniTARTUFI products from our site, we need your personal data to perform our contract with you. For example, we need your contact and payment information to deliver your order.
- We also rely on other legal grounds, such as our legitimate business interests, compliance with a legal obligation or the protection of your vital interests.
Sharing your personal data
Sharing bySignoriniTARTUFI
SignoriniTARTUFI shares your personal data with :
- signoriniTARTUFI entities for the purposes and under the conditions specified above;
- third-party service providers who process personal data on behalf ofSignoriniTARTUFI, for example for payments and credit card use, shipping and delivery, hosting, e-mail distribution, research and analysis, brand management and product promotion, as well as for the administration of certain services and features. When we use the services of third-party service providers, we enter into contracts requiring them to implement appropriate technical and organizational measures to protect your personal data;
- any other third party if you have expressed your consent.
We may also transfer your personal data in the event of a sale or transfer of all or part of our business or assets (including reorganization, sale, dissolution or liquidation).
Protection and management of your personal data
International transfers of your personal data: The personal data we collect (or process) for our site is stored in France.
Retention of your personal data: Your personal data will be retained for as long as is necessary to fulfill the purposes set out in this Privacy Policy, unless a longer retention period is required by applicable law. In the case of personal data relating to product purchases, we retain it in order to comply with legal obligations (such as tax or sales regulations and for warranty purposes).
Your rights
You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) rectification of your personal data if it proves to be incomplete or inaccurate; or (iv) erasure or restriction of your personal data in certain circumstances provided for by applicable law. These rights are not absolute. Where you have given us your consent to process your personal data, you have the right to withdraw your consent at any time.
If you wish to request a copy of your personal data or exercise any of your rights, simply send us an e-mail to: hello@signorinitartufi.com
Rejection of Direct Marketing
If you have aSignoriniTARTUFI account, you may opt-out of receivingSignoriniTARTUFI marketing communications by sending us an email via the site's contact form. You may also opt-out by modifying your e-mail subscriptions by clicking on the unsubscribe link or by following the unsubscribe instructions included in the message. Alternatively, you can contact us using the contact addresses listed in the site's contact tab.
Cookies and beacons
SignoriniTARTUFI collects information, which may include personal data, from your browser when you use our site. We use various methods, such as cookies and web beacons. To collect this information, which may include your (i) IP address; (ii) unique identification cookie, information cookie and information about the contents of your hardware to access certain features; (iii) unique hardware identification number and hardware type; (iv) domain, browser type and language; (v) operating system and settings; (vi) country and time zone; (vii) previously visited sites; (viii) information about your actions on our site, such as click behavior, purchases and preferences; and (ix) access times and referring URLs.
Third parties may also collect information from the site via cookies, third-party modules and widgets. These third parties collect data directly from your browser and the processing of this data is subject to their own privacy policies.
We use cookies and tags to track our customers' use of our site and understand their preferences (such as country and language). This enables us to provide services to our customers and improve their online experience. We also use cookies and web beacons to obtain general information about site traffic and interactions. To identify trends and obtain statistics, and thus improve our site. There are generally three categories of cookies used on our site:
- Functional cookies : These cookies are required for basic site functionality and are therefore always active. This includes cookies that allow us to recognize you when you visit our site during the same session or, if you wish, from one session to the next. They enable us to set up your shopping cart and the payment procedure, as well as to ensure the security of exchanges and compliance with regulations.
- Performance cookies : These cookies enable us to improve the functionality of our site by tracking usage. In some cases, these cookies enable us to improve the speed with which we process your request and to remember the preferences you have selected. Rejecting these cookies may result in less relevant recommendations and slower site performance.
- Social networking and advertising cookies : Social networking cookies enable you to connect to your social networks and share content from our site on social networks. Advertising cookies (from third parties) collect information to help us tailor ads to your interests, both on and off our site. In some cases, these cookies require the processing of personal data. Rejecting these cookies may result in the display of unsuitable advertisements or prevent effective connection to Facebook, Twitter or other social networks and/or prevent you from sharing content on social networks.
For a clear and up-to-date summary of each third party accessing your web browser (via theSignoriniTARTUFI site or other sites), we recommend that you install a specific module providing this function. You can also choose to have your computer warn you each time a cookie is being sent, or you can choose to refuse all cookies. You can make these choices by accessing the browser settings on each of your devices. Every browser is different. Check your browser's "Help" menu to understand how to modify your cookie settings. If you refuse cookies, access to many of our site's contents may be less efficient. Some of our services may not function properly.
Changes to our Privacy Policy
Questions and comments
We welcome your questions, comments and concerns about our Privacy Policy and practices.
If you have any comments, questions or concerns, or if you wish to exercise your rights in relation to your personal data. Simply send us an email: hello@signorinitartufi.com
If you contact us with a complaint about your personal data. Your complaint will be handled with a view to resolving it in a timely and effective manner. You also have the right to lodge a complaint with the competent supervisory authority in your country of residence.